Contact Us
Questions, bug reports and suggestions about JoystickCheck are welcome. If a controller isn’t behaving as you expect in the tester, or something on the site is unclear, send us a message.
Send us a message
Fill in the form below. Your message is sent over a secure connection to the site’s operator, who reads it in a private inbox. You’ll see a confirmation only if the message was accepted for delivery; if it can’t be sent, the form says so and nothing is saved on the website.
Reporting a problem with the tester
If a controller isn’t detected or an input looks wrong, these details help us find the cause:
- your browser and its version number (shown on the browser’s About page);
- your operating system and device (for example, Windows 11 PC, Android phone or iPad);
- the controller model, and whether it’s connected by USB or Bluetooth;
- the Mapping and full ID string from the Selected controller card in the Diagnostics view;
- what you expected to see and what you actually saw.
Please don’t include personal information that isn’t needed to look into the problem.
Before you write
The guidance on the online gamepad tester page covers the most common issues, such as controllers that only appear after a button press. We can’t promise a reply to every message or a specific response time, and we can’t offer repair services or support for specific games, but we’re happy to look into anything that seems wrong with the tester itself.
Your message and your privacy
The form asks for your name, email address, subject and message. We use them only to read and reply to your message. The Privacy Policy explains how submitted information is transmitted, which services process it and how to ask about it.